Careers at St. Louis Mat & Linen: Join Our Team

We are seeking motivated, customer-focused Route Service Representative to service and grow our local route. The Route Service Representative will make daily visits delivering and picking up customer products on an assigned route. This role is physical, challenging, and consists of being indoors/outdoors. Routes are serviced daytime hours Monday through Friday because we believe nights and weekends should be reserved for personal and family time.

We Offer:

• Guaranteed weekly salary plus commissions. As you grow your route, your weekly compensation increases.
• Opportunity to earn bonuses, incentives, and awards.
• Monday – Friday work week. No nights, weekends, or holidays!
• Ongoing, hands-on skills training.

Compensation: $40,000-52,000

What you’ll be doing:

• Provide exceptional service and customer satisfaction on your assigned route.
• Service your route, delivering to multiple customers per day - ranging from small businesses to major corporate locations.
• Combine customer service and sales skills to naturally grow your route and your earning potential.
• Build & foster effective and consistent working relationships with existing customers.
• Create opportunities to upsell and grow existing customer base, resulting in increased commissions.
• Introduce new products to your customers.

Qualifications

What you’ll need:

• 21 years of age
• Valid non-commercial driver’s license and reliable transportation
• Must meet pre-employment DOT physical requirements.
• Physically capable of lifting to 50 pounds.
• Communication and language skills
• Basic computer proficiency
• Prior customer service, route sales, delivery experience preferred.

We are seeking a driven customer focused Route Trainee to join the Service team. As a Route Trainee, you will support the Service Department by helping Route Service Representatives with loading and unloading trucks, delivering, and picking up customer products, maintaining vehicle safety, and covering assigned routes when needed. When covering routes, this individual will drive a company vehicle to and from customer stops along an assigned route. This role is physical, challenging, and consists of being indoors/outdoors. Routes are serviced daytime hours Monday through Friday because we believe nights and weekends should be reserved for personal and family time.

This position is ideal for individuals who prefer their workday to always be a little different and want to get their foot in the door to establish a career in Route Service. This individual may have the opportunity to move into a commissioned Route Service Representative position upon satisfactory performance reviews and appropriate tenure.

What’s in it for you?

Training:
Our Team Partners get quality skills training designed to enhance their performance and assist them with their career potential and advancement.   You will ride on different routes learning each individually.

What you’ll be doing:

• Service customers in a professional manner using effective communication skills and resolving customer issues.
• Ensure accurate invoice inventories and route books.
• Perform inventory audits.
• Maintain route vehicle reports, safety inspections and general appearance.

Qualifications

What we’re looking for:

• 21 years of age
• Valid driver’s license
• Reliable transportation
• Must meet pre-employment DOT physical requirements.
• Physically capable of lifting to 50 pounds.
• Communication and language skills
• Basic computer proficiency
• Prior customer service, route sales, and/or delivery.

The St. Louis Mat & Linen Company is seeking a Route Service Supervisor to join our team! The Route Service Supervisor will supervise and work with Route Service Representatives who deliver to multiple customers per day - ranging from small family-owned businesses to major corporate locations. This is an entry level management position for a career minded individual interested in advancement.

Compensation: $48,000 - $60,000

What you’ll be doing:

• Leading the training and development of a team of Route Service Representatives.
• Respond to service requests and addressing customer needs and concerns.
• Negotiate customer contract renewals.
• Build strong relationships with your customers and your service team.
• Work closely with all other leadership and management team members to provide the best customer service and product programs.
• Provide route coverage when a Route Service Representative is sick or on vacation which provides you the perfect opportunity to check-in on your Rep’s performance and their customers’ level of satisfaction and loyalty.

Qualifications

 What we’re looking for:

• A results-driven, relationship manager who isn’t afraid to roll up their sleeves and help the team and most importantly, our customer.
• Someone who will enjoy leading a team of Route Service Representatives that need help and support as they develop in their own roles.
• High school diploma or GED, some college is a plus.
• 21 years of age.
• Valid non-commercial driver’s license in the state of residence
• Reliable transportation
• Must meet pre-employment DOT physical requirements.
• Physically capable of lifting to 50 pounds.
• Communication and language skills
• Basic computer proficiency
• Prior leadership, customer service, route sales, delivery and/or entrepreneurial experience preferred.

The St. Louis Mat & Linen Company is seeking an enthusiastic and knowledgeable Production Supervisor to join our Service Organization. As a Production Supervisor, you will be a key player in helping to lead the production team and drive top level performance. At The St. Louis Mat & Linen Company, we have a 5-day work week, enjoy Saturday & Sunday off!!  We have an immediate opening and provide on the job training.

Compensation: $42,000-$52,000

What you’ll be doing:

• Train, mentor, and guide plant personnel to success while maintaining morale and safety. You will be responsible for ensuring adequate level of performance, discipline, integrity, and productivity of employees.
• Schedule and ensure an adequate level of trained employees on the plant floor.
• Work hand in hand with production floor personnel to ensure product flow throughout our facility.
• Inspect machines and equipment to ensure specific operational performance and optimum utilization.
• Work with management to develop or revise standard operational and working practices and observe workers to ensure compliance within company, federal, and state safety and occupational regulations.
• Implement quality programs communicated by the quality system and quality policy.
• Work with management to resolve worker grievances.
• Follow all safety policies, HACCP, OSHA, and medical guidelines.

Qualifications

What we’re looking for:

• High school diploma or G.E.D equivalent is required.
• Must be at least 21 years of age or older.
• Two-year degree from an accredited college or university preferred.
• 2-4 years of related experience and/or training preferred.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to lift to 40 lbs.
• Ability to apply concepts such as fractions, percentages, rations, and proportions to practical situations.
• Valid driver’s license and a safe driving record is required.

The St. Louis Mat & Linen Company is seeking an enthusiastic and knowledgeable Production Associate who can work in the Linen Department, Mat Department, or the Wash Alley.  We process dirty industrial mats, towels, and table linens from the Soil Area, through the Wash Alley, and finally through the Finishing Area. This is a physical job that requires you to be on your feet most of the day.

No nights or weekends.  This is a fulltime position that begins at 7:00 am and finishes at 3:30 pm Monday thru Friday.

Compensation: $14-$17/hour

What you’ll be doing:

Loading/Unloading Wash Machines & Dryers with towels, mats, and table linen.

Layout table linens and sheets prior to processing through ironers/folders

Feeding napkins and aprons through ironer/accumulator

Wrapping folded sheets and table linens

Sorting soiled linens and towels

Loading/Unloading Wash Machines and Dryers

Unloading Mats from delivery trucks

Rolling, Sorting, and Storing processed Mats

Building Rack Loads for following day delivery.

What we’re looking for:

• Reliable teammate who does not cut corners and takes pride in doing a good job.
  •    High school education and/or GED equivalent.
  •    Must be at least 18 years of age or older to operate machinery.
  •    At least 2 years of relevant experience is preferred.
  •    Ability to communicate both verbally and in writing in English.
  •    Ability to work well with others in the workplace.
  •    Must be detail-orientated.
  •    Capacity to follow directions by leadership.
  •    Ability to stand throughout an 8-hour shift.
  •    Ability to lift to 40 lbs.

We are seeking a self-motivated, organized individual for Office Assistant.  Individuals applying for this position must have an excellent work history, possess strong communication and people management skills and be proficient in QuickBooks.

Compensation:  $16-20/hr.

Essential duties and responsibilities

• Post customer payments by recording cash, checks, and credit card transactions and entering them into QuickBooks.
• Collect on accounts by sending invoice reminders and communication with customers via phone, email, fax or mail.
• Prepare and distribute monthly statements, consolidated invoices, monthly invoices, and quarterly invoices.
• Protect organization’s value by keeping information confidential.
• Work with the Customer Service Department and Sales Department.
• Process daily route reports, rack loads, route detail reports and invoices daily.
• Handle customer complaints and direct to the appropriate solution manager.
• Manage and support human resource issues.
• Process applications and set up new employees with insurance and payroll.
• Assist all employees with basic benefits, health insurance, SIMPLE, vacation/sick time, and payroll issues.
• Answer telephone and give information to callers or route call to appropriate person.
• Manage accounts receivables collection to expectable levels.

Qualification requirements

• Associates Degree in Accounting and/or a minimum of 1-3 years account receivable or banking experience. Experience with QUICKBOOKS a huge PLUS!

• Knowledge of general accounting principles plus bookkeeping and filing skills. High degree of accuracy, attention to detail and confidentiality. Excellent data entry skills.

Outstanding Customer Service Skills and the ability to work as a teammate

As an Outside Sales Representative, you will use your talents to generate new business, connect with prospects, and close deals while utilizing an award-winning sales process. With a focus on selling new business and exceeding sales goals, you will ultimately pave your way to a six-figure income! Top performers can earn from $70,000 to $10,000 plus annually!

Our robust compensation package includes:

• Guaranteed Base Salary
• Monthly Commission Earnings
• New Hire Ramp-Up Bonus
• Unlimited Quarterly Bonus Program
• Weekly Car Allowance
• Monthly Cell Phone Reimbursement
• Full range of benefits including SIMPLE match, profit sharing,

The Sales Process…..Activity, Activity, Activity

• Identify and partner with new and existing clients to grow the book of business.
• Effectively close sales in your OPEN territory
• Contact prospects in the form of cold-calling, emails, and social networks
• Deliver effective sales presentations with business owners and key decision makers.
• Utilize our CRM system and other technology to manage and track efforts.

Qualifications

What You’ll Need to be a successful Outside Sales Representative:

• Previous sales experience preferred in B2B (although, we provide all the training you will need to be successful!)
• Proven track record of success
• Coachable and highly enthusiastic mindset
• High school diploma required.
• Valid driver’s license and reliable transportation

Preferred Qualifications:

• Associate or bachelor’s degree preferred.
• Tech savvy, prior experience with CRMs and Pipedrive is a plus.

The St. Louis Mat & Linen Company is seeking a reliable and hardworking Maintenance Supervisor to join our Team! As the Maintenance Supervisor you will ensure all facility equipment is efficiently functioning and identify areas to improve processes, procedures, maintenance practices on an on-going basis.

Compensation: $65,000-$75,000

What you’ll be doing:

• Diagnose mechanical and electrical problems and determine corrective action by checking blueprints, schematics, repair manuals and parts catalogs.
• Inspect, operate, and test machinery and equipment to diagnose machine malfunctions.
• Perform and assign all preventive maintenance on facility and production assets.
• Follow blueprints, schematics, operations manuals, manufacturer’s instructions, and engineering specifications using a documented schedule.
• Perform direct fire and wastewater pre-treatment system testing, record results in logbooks / computer systems and make necessary chemical adjustments as required.
• Manage and assign all equipment maintenance, including repairs which cannot be completed during standard hours.
• Oversee and implement all maintenance related regulatory and environmental compliance requirements.
• Perform Confined Space and Lockout / Tagout procedures where appropriate.
• Perform other duties as assigned by leadership.

Qualifications

What we’re looking for:

• High school and/or GED is preferred.
• Two-year technical degree in an appropriate background is preferred.
• Must be at least 21 years of age.
• Valid driver’s license and a safe driving record are required.
• Knowledgeable in maintenance equipment. This includes wiring, electrical, mechanical, electronic components, pipe systems and plumbing required.
• Minimum of 3 years of work experience repairing industrial processing equipment in a production environment required. Applicable military experience will be considered.
• Ability to read blueprints and schematics is required.
• Ability to read and understand maintenance literature printed in English required.
• Experience in Hand & Power tools is required.
• Ability to work overtime as needed is required.
• Ability to lift up to 80 lbs.